Responsibilities: • Develop and maintain relationships with key accounts • Manage customer expectations and ensure customer satisfaction • Negotiate contracts and pricing with key accounts • Monitor customer usage and provide feedback to the sales team • Develop strategies to increase sales and customer loyalty • Identify opportunities to increase revenue from existing accounts • Monitor and report on account performance Requirements: • Bachelor’s degree in business, marketing, or a related field • At least 2 years of experience in a sales or customer service role • Excellent communication, negotiation, and problem-solving skills • Ability to work independently and as part of a team • Proficiency in Microsoft Office applications Preferred Skills: • Proven track record of success in sales or customer service • Knowledge of customer relationship management (CRM) systems • Understanding of the competitive landscape and market trends • Ability to build strong relationships with customers and colleagues • Ability to work under pressure and meet tight deadlines